99.999% uptime 24/7 U.S. support <15 min response 9.2s avg answer All 50 states
Everything Included

One price.
Zero surprises.

Hardware, install, dashboard, and support are included. You pay per phone. That's it.

Unlimited calling, unlimited growth
US & Canada included. Add extensions the moment you need them.
Premium color-display devices
Provided and replaced as they reach end of life - never buy a desk phone again.
Call flow customization
Ring groups, after-hours routing, auto attendants with studio-generated greetings.
Work from any device
Softphones for macOS, Windows, iOS, and Android - same number, everywhere.
Never lose a message
Every voicemail lands in your email as an audio file, and it stays in your inbox until you delete it.
Phone System StatusAll systems operational
99.999%↑ platform uptime
Trailing 12 months - every customer, every call
Call Quality - HD Voice99.8%
Local Internet Up-time100%
Ring GroupsPaging GroupsAuto AttendantVoicemail → emailCall RecordingSMSCompany Directory
Capabilities

Deep features, zero complexity.

Ring & Paging Groups

Route calls to teams, not just phones. Overhead paging by location or device group, with delay and fallback rules you control.

Auto Attendant & IVR

Multi-level menus with custom or generated greetings, direct extension dialing, and time-based routing for after-hours.

Voicemail to Email

Voicemails delivered to any inbox with audio attached - plus voicemail-to-number routing and customizable per-box permissions.

SMS & Messaging

Business texting from your numbers with a chat-style portal. Keep conversations moving without personal cells.

Critical-Line Alerting

Nurse stations, emergency phones, and life-safety lines are watched around the clock. Our team steps in as soon as we identify an issue.

Effortless Number Porting

We manage your port requests end-to-end with live status tracking - keep every number you already have.

Softphones · Every Platform

Your desk phone,
everywhere you are.

The UniVoxx softphone runs on macOS, Windows, iOS, and Android. Same extension, same number, same features as the phone on your desk.

Desktop apps for macOS & Windows
Full calling, voicemail, chat, and SMS from your computer.
iOS & Android on the go
Answer the facility line from anywhere - without giving out a personal cell number.
Ring together, seamlessly
Desk phone and softphone ring at once; answer on whichever is closer.
Voicemails, contacts, and chat included
Company directory, voicemail with transcripts in your inbox, and team messaging in one app.
New Call
Enter Number
Getting Started

We make it easy.

One call to scope it out. Dedicated onboarding specialist, on-site installation, unlimited support included.

Site assessment

We map your extensions, numbers, fax lines, and paging, then confirm exactly what the switch includes. No surprises later.

We install it

Our U.S. team configures every extension, tests equipment, and trains your staff on-site.

Go live, fully watched

From day one, proactive monitoring and the Facility Dashboard are on. Your old vendor never called first. We always do.

Ready for a phone system
that simply works?

Premium handsets, dedicated onboarding specialist, on-site installation, and 24/7 U.S. support - included.

We pick up. We show up. - The UniVoxx Promise