Interactive Demo

Click around the real thing.

The same views your administrators get.

Portfolio Overview · All Facilities · Last 7 DaysSample data

911 Calls · 7d

↑ Review

11.1s

Avg Answer

Target < 20s

21.3%

Missed

↑ 3.1%

92/98

Phones Online

6 alerted

Missed-Call Rate by Facilitylast 7 days

Oak Manor9%

Riverside14%

Mapleview31%

West Park17%

Oakwood12%

911 Call Analytics by FacilitySample data

Facility	Beds	911/Bed	Status
Oak Manor	120	0.02	Below Average
Riverside	95	0.04	Below Average
Mapleview	110	0.13	Average
West Park	85	0.15	Average
Oakwood	102	0.22	Above Average

🚨 Critical Alert: Mapleview - 40% spike in 911 calls over the last 7 days. Administrator notified automatically.

Staffing Dashboard · Ring Time by ShiftSample data

Average Ring Time by Shifttarget < 20s

Morning8.4s

Evening12.6s

Night19.8s

Peak Call Timesheatmap · 6a–10p

6a10a2p6p10p

Night-shift ring time is 2.3× the day shift - a staffing signal, not a phone problem.

Device Overview · Offline PhonesSample data

Ext. 9697 - West Nurses Station
Last seen 11:02 AM · 12 min offlineLikely Unplugged

Ext. 4102 - Admissions Desk
Last seen 9:02 AM · 3 min offlineNetwork Issue

Ext. 2210 - Activity Room
Do Not Disturb enabled · scheduled 1–3 PMDND · Scheduled

95 other devices
All online · heartbeat within 60sHealthy

Offline alerts go to your team by SMS + email - with the room and the likely fix.

Call Analytics · Inbound · Last 30 DaysSample data

87.4%

Under-20s Answer Rate

Target > 85%

12,408

Calls Answered

↑ 4.1%

Unrouted Numbers

Fix routing

11.1s

Avg Answer

Target < 20s

Performance by Shift · answered vs missedlast 30 days

Morning94%

Evening88%

Night71%

Most Frequent Callers	Direction	Calls	Pattern
Alvarez Family · (555) 014-2210	Inbound	23	Family · Room 105
Mercy General Referrals	Both	19	Admissions
Pharmacy Partners	Inbound	17	Med orders
(555) 016-8834 · Unrouted	Inbound	11	Needs routing rule

Portfolio Intelligence

Data that changes
how you operate.

911 compliance in two clicks
Full per-facility audit trail. Pull a year of records instantly - for surveys, for leadership, for peace of mind.

Staff what matters
Ring time by hour, performance by shift, peak-time heatmaps - real workforce data, not vanity metrics.

Compare across your portfolio
Rank facilities, spot outliers, standardize what works everywhere.

Reports that send themselves
Scheduled exports to PDF, Excel, or CSV - straight to leadership inboxes.

Alerts before residents notice
Offline phones, 911 spikes, missed-call surges - SMS + email alerts, automatically.

911 Call Analytics by FacilityLIVE

Facility	Beds	911/Bed	Status
Oak Manor	120	0.02	Below Average
Riverside	95	0.04	Below Average
Mapleview	110	0.13	Average
West Park	85	0.15	Average
Oakwood	102	0.22	Above Average

Insight: Peak call window is 2–4 PM. Night-shift ring time is 2.3× the day shift - a staffing signal, not a phone problem.

What's Inside

Built for operators,
not IT departments.

Emergency Call Records

Every 911 call logged with extension, room, and timestamp. Per-bed analytics flag facilities calling too much - or too little.

Answer-Time Targets

Under-20-second answer rates, average time to answer by shift and department, and trend lines against your goals.

Staffing Dashboard

Calls answered vs. missed by shift, average ring time by hour, and peak call time heatmaps - staff to the data.

Device Overview

Offline phones with diagnosed reasons, DND status, facility outages, and last-seen history for every handset.

Leaderboards & Callers

Top extensions, most frequent callers, longest calls, unrouted numbers - find the patterns hiding in plain sight.

Scheduled Reports

PDF, Excel, and CSV exports on a schedule you set - the Monday-morning report builds itself.

Click around the real thing.

Data that changeshow you operate.

Built for operators,not IT departments.