99.999% uptime 24/7 U.S. support <15 min response 9.2s avg answer All 50 states
The Reseller Dashboard

Every customer,
one console.

We never sell around you
Your customer, your relationship, your margin - we're the platform, not a competitor.
Multi-tenant from the ground up
Per-customer users, numbers, extensions, IVRs, ring groups, and eFax - cleanly separated, centrally managed.
Alerts for your NOC, not just ours
Offline-device and performance alerts routed to your team.
Onboarding tooling included
Port-request tracking, QR-code provisioning, device templates, and configuration reviews.
Billing that works your way
Per-customer pricing and billing controls inside the same console.
24/7 U.S. support behind you
Escalate anything, anytime - your customers never know we exist unless you want them to.
Become a Partner
Reseller Dashboard - All CustomersLIVE
99.2%
Devices Online
2
Open Alerts
3
Ports in FOC
CustomerExt.DevicesHealth
Summit Care Group412398 onlineHealthy
Lakeside Dental3636 onlineHealthy
Harbor Hospitality2282 offlineAlerted
Meridian Medical8484 onlineHealthy
Port requests · billing · device templates · onboarding review - in one console
The Partner Console

Launch a client in 10 minutes.

Create the company, port the numbers, provision the phones, provision the users, and add the users all from the same multi-tenant console.

New Customer · Reseller ConsoleSample data
Cedar Ridge Senior Living
Multi-tenant organization · 3 locations · cleanly separated from every other clientCreated
Branding
Your logo and colors on the portal - or co-branded with UniVoxxYour choice
Billing & pricing
Set per-customer pricing - invoice them yourself, or let us handle itFlexible
Team access
Your techs get scoped roles across every client - one login, full portfolioScoped roles
Per-customer users, numbers, extensions, IVRs, ring groups, and eFax - separated by design.
Numbers & Porting · Cedar RidgeSample data
NumberLosing CarrierStatusFOC Date
(555) 014-2200Legacy TelcoFOC ConfirmedJul 18
(555) 016-4410Regional CablePending LOA-
(555) 019-8800Legacy TelcoSubmittedJul 24
Need new numbers?
Search and activate DIDs by area code or state - instantly, in the consoleInstant
We handle the carrier paperwork - you and your client watch status live, with FOC dates.
Provisioning · Device TemplatesSample data
Template: "SNF Standard · Desk Phone"
Firmware pinned · VLAN 20 voice · WiFi SSIDs · ring & DND rules - reuse across every clientReusable
QR provisioning
Print a QR per extension - the phone configures itself on first bootZero-touch
Drop-ship to site
Phones arrive pre-assigned - anyone on-site can plug them inNo truck roll
Fleet control
Config overrides, firmware rollouts in maintenance windows, remote restart - per device or fleet-wideConsole-based
Users & Extensions · Cedar RidgeSample data
UserExt.RoutingStatus
Front Desk100Main line · day hoursActive
Director of Nursing110Priority ring · softphone pairedActive
Admissions120Ring group · voicemail → emailActive
After Hours-IVR → on-call forwardingScheduled
Bulk CSV import
Directory, extensions, and caller ID in one upload - minutes, not daysFast
Go live monitored
The NOC view below starts watching the moment devices come online - day oneAutomatic
MSP Monitoring · Coming Soon

A NOC view built for voice.

Online and offline endpoints, ping and packet loss, VLAN posture, and per-site call quality - across every client you manage.

Portfolio Health · All ClientsPinging every 5s
98.0%
Endpoints Online
1,156 of 1,180
4.2
Avg MOS
Target > 4.0
14ms
Avg Jitter
Target < 30ms
0.3%
Packet Loss
5 of 6 sites clean
SiteDevicesConnection (ICMP)VLANCall Quality (MOS)Status
Silver Vista East2129 msVLAN 20 · voice4.4Good
Harbor House SNF1487 msVLAN 20 · voice4.6Good
Golden Oaks LTC9616 msVLAN 20 · voice4.1Good
Pinewood Village174ICMP blocked · check-in OKVLAN 30 · WiFi voice3.8Watch
Maplewood Main20341 msVLAN 20 · voice3.6Degraded
Riverside Bldg C22Unreachable--Offline
Connection down - 22 phones offline · Riverside Bldg C
Cellular failover active · on-call paged · auto-ticket openedCritical
Call quality degraded - MOS 3.6, jitter 41 ms · Maplewood Main
Pattern suggests upstream congestion · investigatingWarning
3 WiFi handsets offline > 15 min · Pinewood Floor 2
VLAN 30 · access-point health check queuedWarning
Firmware drift on 31 devices · portfolio-wide
Staged rollout scheduled · 2:00 AM maintenance windowScheduled
Alert rules route to email and SMS - scoped to your team, per client or portfolio-wide.
Partnering

Three steps to first customer.

Talk to us

A real conversation about your book of business, your margins, and where voice fits in your stack. No partner-portal maze.

Get onboarded

We set up your reseller console, train your team, and hand you provisioning tools - device templates, QR provisioning, port tracking.

Grow with backup

Sell with our engineers behind you. 24/7 escalation, roadmap input, and MSP-grade dashboards and alerting rolling out now.

Let's build your
voice practice.

Talk to us about margins, onboarding, and what the MSP dashboard roadmap looks like.

Book a 20-Minute Demo Call (800) 626-8187
We pick up. We show up. - The UniVoxx Promise